Shipping and Returns

SHIPPING & RETURNS

Shipping:

All products are monogrammed and the cushions are handmade to order so please expect a 7-10 working day delivery time for UK deliveries and 2-3 weeks for worldwide deliveries.

The cost of shipping all UK orders is capped at £3.50.

Postage is FREE for all orders over £60 within the UK.

Your order will be beautifully wrapped in grey tissue paper, branded stickers and a hand stamped name label to match the monogrammed name. I am very happy to include a personalised gift message on request.

Returns:

As every item is monogrammed or made to order, and therefore bespoke, returns are not accepted unless the item is not as ordered. Please notify me of any error within 5 working days of receiving the item.

If you discover that any product brought from me is faulty then I will of course repair, replace or refund you in full for the order. Refunds on faulty products are limited to 30 days after purchase.