Happy New Year!

SHIPPING & RETURNS

Shipping

The cost for UK shipping is £3.50 with a Royal Mail 48 hours service. 

For UK orders please allow 3-5 working days to receive your order. Monogrammed pieces will take a little longer approx. 5-7 working days.

The cost of International shipping is £10 with Royal Mail, please allow 2-3 weeks for delivery.

Returns

Returns are accepted within 14 days. Please email info@roanneorlebardesigns as soon as possible to notify us of the intention to return and we will advise on the process.

Monogrammed pieces are made to order, and therefore bespoke, returns are not accepted unless the item is incorrect. Please notify us of any error within 5 working days of receiving the item.

If you discover that any product bought from Roanne Orlebar Designs is faulty we will of course repair, replace or refund you in full for the order. Refunds on faulty products are limited to 30 days after purchase.

 

 

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